Re-CAP of 2019

Here we are with another year-end review (or re-CAP) of the successes and achievements of the downtown Kamloops CAP (Customer Care and Patrol) Team in 2019. It’s hard to believe another 365 days have passed but in Downtown Kamloops and for the CAP Team they sure fly by fast! We always try our best to think ahead. Whether debating which alley to patrol next or planning the next amazing block party. We always enjoy living in the moment, but this time we figured we might enjoy reflecting on our accomplishments over past year. Time for a re-cap of our year in 2019.

Achievements and Successes

Everywhere we go we always keep track and making notes. Looking back on some 2019 statistics suggests the CAP team has continued to succeed! Regarding safety, we contacted the RCMP 9 times and reported to By-Law 6 times. The CAP team assisted 150 tourists and people looking for information Downtown. We contacted and assisted businesses 547 times regarding street related issues, organization, notices, and event participation. Check out Kamloops Now’s article on the CAP team’s success here for additional information.


Speaking of event participation, the team not only does many patrols throughout Downtown Kamloops but also assists with many different events and promotions. Early in the Spring with assistance from Taking IT Global, we ran Hydration Safety and Sustainability Campaign. Along with a social media promotion, The CAP Team gave out Downtown Kamloops water bottles by setting up pop up locations in high foot traffic areas and have people sign a sustainability pledge. By signing the pledge, they were agreeing to reduce and eliminate plastic bottle waste and their reward was one of the free bottles!

Among many other summer events, another program that our “Cappies” assisted was Artisans Alive.The KCBIA hires many different musicians to play downtown at key locations and times providing a fun atmosphere for downtown guests. We are in close contact with musicians as well as provide set up and take down for each performance! For those curious about said performances, a schedule can be found on our website closer to the seasonal dates.

The last big event we worked on was the 39th Annual Santa Claus Parade. This event was the first parade in the evening and we knew we had to work hard alongside our amazing participants and generous sponsors to ensure its success. Planning stages beginning in the fall, this entire article could solely be just the parade! With the 40th being in 2020, we look forward to continuing to learn new ways to help assist Downtown Kamloops.


Overall, 2019 was another great year for the CAP Team. We hope it was a successful year for everyone else as well. We would like to extend a thank you to the visitors, locals, employees, and business owners alike. We’re grateful for all of your support over the year. Thank you from the bottom of our hearts. As a non-profit, we appreciate all of the help we can get. To return the favour, give us a call and we’ll do our best to help you out!

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