Downtown CAP Team
The CAP Team is always willing to help!
Wondering what’s happening in Downtown Kamloops? Just Ask the CAP Team.
Who We Are
The Customer Care and Patrol (CAP) Team are a group of downtown ambassadors who provide assistance to businesses, tourists, and citizens alike! The CAP Team consists of a Team Supervisor and several patrol members who focus on promoting tourism and safety in the downtown core. CAP Team members are all responsible for taking on both the roles of downtown Safety Patrollers and Ambassadors; both aspects of the program are important to the success of the team.
We observe and report unsafe conditions, crime, graffiti, and vagrancy around the downtown and report/refer aggressive panhandlers and homeless to outreach facilities that may assist them. As well, our team assists the RCMP and By Law with crime prevention strategies and initiatives in a non-aggressive capacity.
MEET THE CAP TEAM
Jon has been a part of our CAP Team since September 2016. He enjoys working for the team because it allows him to help people from all walks of life. Jon is a graduate of the Police and Justice Studies Program at Thompson Rivers University and in his spare time he enjoys being active and going to the gym.
Oliver is a TRU graduate as he recently finished the history program here in Kamloops. Oliver likes to read and write and plans on traveling overseas to teach English.
David joined the CAP Team in hopes of learning more about #downtownkamloops! David plans on going back to Thompson Rivers University in the fall of 2020 to become an Educational Assistant. David enjoys playing basketball, hiking, and hanging out with his friends in his spare time!
Born and raised in our lovely Kamloops, Francesca graduated from the Thompson Rivers University Sports Event Management program in 2019. She is an active member of the Kamloops Rugby Club and loves all things sports, music, arts, and everything Kamloops has to offer. Above all else, nothing beats a cold drink on the patio with her friends and a crib board!
Blake is a current student at Thompson Rivers University in the Bachelor of Education program in his final year. He has been with the CAP Team since May 2019 and enjoys interacting with new people every day. Blake enjoys hiking around Kamloops with his wife and dogs and camping on the weekends.
Erika is a born & raised Kamloops girl. She is currently studying at Thompson Rivers University in the Human Services program. She hopes to graduate with her bachelor’s in social work. She is a fun and outgoing person & is looking forward to connecting with you Downtown this summer!
Brooke is a 4th-year business student at Thompson Rivers University. She loves the beautiful hiking trails Kamloops has to offer. In the winter you can often find her snowboarding at Sun Peaks. Brooke’s love of the outdoors has made her passionate about environmentalism. She loves having a good laugh, so if you run into her while Downtown, share your best joke with her!
Lucas is currently a student at the University of Ottawa studying violin at the School of Music. Born and raised in Kamloops, he is an avid performer and educator working with the Kamloops Symphony and Kamloops Music Collective. He loves the outdoors and exploring different parts of Kamloops. Lucas looks forward to building relationships with all the great businesses of Downtown Kamloops.
Moira was born & raised in Kamloops and is excited to represent her city as part of the CAP Team. She graduated in June of 2020 from Thompson Rivers University with a Bachelor of Arts, majoring in English and minoring in Creative Writing. She has also been accepted to the JET programme and will be moving to Japan in the fall of 2020 to be an assistant language teacher.
Matt is currently pursuing a Bachelor of Arts degree with a major in Communications and New Media Studies. Some of Matt’s favourite pastimes include digital artwork, photography, discovering new craft beers, or watching a good show.
Margo is in the Bachelor of Business Administration program at Thompson Rivers University. She loves to spend time outdoors in Kamloops running, walking, hiking and biking. Margo enjoys working with the community as a member of the CAP Team and meeting all Downtown businesses.
Jake started going to Thompson Rivers University in 2017 for his Bachelor’s Degree in Business Administration. His favourite parts of being a CAP Team Member is helping people and being able to walk through beautiful Downtown Kamloops every day! In his free time, Jake likes hiking, playing board games and playing video games.
What can you book the CAP Team for?
Download the Free
We are an embodiment of hospitality. Greeting and welcoming both locals and visitors to Downtown Kamloops. The Ambassadors aid tourists daily by pointing out historical points of interest, key events and activities, attractions, restaurants, shopping, parking and accommodations.
Located right in the heart of Downtown Kamloops, our Customer Care & Visitor Info Centre is manned by Ambassadors who will not only be able to tell you where to go and how to get there, but will be able to help you with anything you are looking for.
HOURS VARY WEEKLY: Ambassadors: 250-572-3008 and Safety Patrol: 250-572-3009
ADDRESS: #103 – 340 Victoria Street, Kamloops BC, V2C 2A5
Support means but is not limited to:
- Kids Zone (with place management materials)
- Attend the event as a vendor and promote Downtown Kamloops and the CAP Team
- Deliver notices and flyers around Downtown Kamloops
- Speaking engagements
Place Management items that can be booked:
- Giant Jenga
- Connect Four (larger vehicle required)
- Cactus throw (larger vehicle required)
- Instagram sign (larger vehicle required)
- Ladder ball
- Bistro sets (larger vehicle required)
- Giant Checkers (truck required)
How it works:
- Typically, there is no cost to book our services or Place Management. However, some exceptions may apply.
- Place Management will be picked up and dropped off by your event staff at pre-determined times from 340 Victoria Street (unless otherwise discussed)
- Under no circumstances should place management be left outside of the office unattended during drop off – please leave it with a CAP Team Member!
- It should be noted that the services of the CAP Team will not be issued if the event is contradictory to the KCBIA’s mandate or if the services being provided conflict with pre-arranged and established CAP Team obligations.