With the arrival of September comes the wrap-up of another successful summer for the CAP Team! Throughout the season the team has answered many safety calls, assisted many people, and helped execute many events. With that in mind, let’s go over some stats that we kept track of over the past 4 months while working in Downtown Kamloops.
From May 1st to August 22nd, the CAP Team made 483 member contacts. These are interactions with businesses ranging from asking the CAP Team to retrieve a needle found to inquiring about upcoming events, among many other topics! Similar to member contacts are citizen assists- these are counted as interactions with people we see when out and about and can be as simple as being asked where to find a specific business, or as in-depth as a full conversation about Downtown Kamloops! The summer season saw the CAP Team assist 280 citizens. Also within that time period, the CAP Team has walked a total of 1173km. That’s equivalent to walking in a straight line from Kamloops to Regina! Whether you called with safety concerns, asked us a question at our kiosk, or saw us out and about, we were glad to help you in any way we could!
The arrival of fall, however, also means the arrival of school, which means some of the team members will be seen less often (and the ones who aren’t returning to school will be seen more often)! Matt Gropp and Jake Andrykew, the newest additions to the CAP Team, will be returning to their studies at TRU alongside Keegan Lawrence, and as such will only be seen in their red caps and shirts once or twice a week. Over the summer season we also saw Angela Halas and Nathan Bymoen depart the team to pursue other career opportunities. Jon George and Alexis Proulx will be the faces seen the majority of the time as they remain on the team full time going into the fall and winter seasons.
Whether you’re also returning to studies, celebrating that the kids will be going back to school, or unaffected by the return to school, the CAP Team will still be excited to help you find what you need in Downtown Kamloops!
Written by Jake Andrykew, Customer Care and Patrol (CAP) Team Member. The CAP Team is our Downtown Kamloops ambassador program. Reach us at 250-572-3008/3009.