State of Downtown at a Glance

Downtown at a Glance

We often talk about patrolling and the statistics collected on our everyday adventures – but patrolling is only one part of the many fragments that make up the CAP Team job description. Along with projects like the Cigarette Recycling Program, events assistance, Back Alley Art Gallery Mural Program and tours and weekly reporting to various agencies, the CAP Team has conducted research for the State of Downtown Report for the last couple of years. The State of Downtown Report (STOD) examines the business environment downtown and includes information regarding demographics, pedestrian counts, vehicle counts and more. Let’s take a peek at my three fave sections in the STOD using the most recent publication (available on our website). Now we’d like to take a look at downtown at a glance.

Boutique Environment:

Shopping – more importantly boutique shopping is one of my fave ways to fill the closet, house, back yard, and encroach on the husband’s ‘no-go man-cave’ territory – it’s a fine line there folks. There are 91 retail stores in our downtown core and they make up 14% of our business and organizations downtown. (hey, that’s a decent amount of shops to go through in just one day – challenge accepted).

The largest section of retail type is clothing and accessories, making up 22% of downtown’s retail space. Next in line are antiques, collectibles, and souvenirs at 12.1% followed by groceries and pharmacies (11%). Don’t let this list fool you, Downtown has some of the most diverse shopping in town and other retail spaces are inhabited by varying store types from gifts and specialties, shoes, tech, health stores and more! We’ve said it before, and we will say it again, there is something for everyone downtown.

Living Environment:

Not only is Downtown fun to shop in, but it’s a swell location for establishing home roots – if you don’t believe me, just ask CAP Team Member and downtown resident, Jon George. Fun Fact: The City Centre holds 7% of the city’s population and equals 30 people/ha which is more than Downtown Victoria (15/ha). In addition to the picturesque and incredibly Instagram-able heritage homes downtown – there are an abundance of new developments underway and are in different stages of completion across downtown. We look forward to meeting the new faces that will occupy them!


One of the core values of the KCBIA is sustainability, and we pride ourselves in knowing that Downtown Kamloops is constantly taking the next leap to be more environmentally friendly and sustainable. In the last few years alone, the City of Kamloops, KCBIA and other stakeholders have contributed to developing sustainable methods in energy-saving practices, clean air, clean streets and promoting green living. Some projects include energy efficiency upgrades for Sandman Centre and Old Courthouse, the addition of bike ports and bike repair stations, lighting upgrades at Memorial Arena, Cigarette Recycling program and (coming soon) the improved Peterson Creek bike route between Sahali and City Centre.

This past year, some of our businesses have received recognition for ditching plastic straws by either replacing them with paper or getting rid of them altogether. The Noble Pig Brewhouse, The Commodore Grand Café & Lounge, and Caffé Motivo along with many other local eateries made the list. Each contributing to reducing plastic in landfills and oceans and saving the turtles one straw at a time.

The information in this article is just a quick snapshot of all the informative and interesting facts we have in the State of Downtown Report. For references, more information and your own copy of the State of Downtown Report – visit If you have any questions, don’t hesitate to shoot us an email, call or stop us on the streets!

Until next time! Thanks for tuning into downtown at a glance.

This article was written by Alexis Proulx, Customer Care and Patrol (CAP) Team Supervisor. Reach us at 250-572-3008/3009. Email

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Back to Fall in Downtown Kamloops

Fall in Downtown Kamloops

Fall is almost here! This means it’s time to change out the outrageous Hawaiian shirts for a dusty grey turtle neck – until next year my friend! Of course, there are some position side effects of the fall season arriving. (Pumpkin spice anyone?) It’s time to get cozy, grab your most fashionable snuggly, along with a pumpkin spice anything, and get comfy – Downtown Kamloops has your fall needs covered!

While we are (thankfully) not in the minus section of the thermostat yet, fall fashion is alive and well in Downtown Kamloops. Beautiful window designs are fully showcasing awesome new Fall season looks – Check out Jardines Domaine and Main Street Clothing Company for example! Jump into warm winter tones with a new big comfy sweater, classic tall brown boots and grab a new go-to comfy scarf.

What would Fall be without the glorious flavor of Pumpkin Spice! From cookies, drinks to quite literally everything under the cinnamon sun. Downtown Kamloops has a variety of tea and coffee shops that have adopted your favourite fall flavours into their baked goods and drinks! {Click here to see a full business directory}.

We can also talk events – there’s always something going on Downtown – and fall is no exception! You can still find Open Mic Mondays at the Commodore Grand Café & Lounge, the Kamloops Regional Farmers Market continues every Wednesday and Saturday, Drink and Draw can be creatively celebrated at Red Collar Brewing and Zacks Coffee, karaoke at the Central Station Pub and more!

And of course, who could forget about the changing colours of nature. Downtown is home to beautiful parks that have mature trees and great shrubs that are forever growing – and thanks to this season, changing colours. You can see the changes happening daily so join us and pumpkin spice up your life this season. Until next time!

Written by Jon George, Customer Care and Patrol (CAP) Team Member. The CAP Team is our Downtown Kamloops ambassador program. Reach us at 250-572-3008/3009 or the Customer Care – Info Center at 250-572-3017.

Additionally, if you’re interested in learning more about downtown Kamloops, you can check out our website here. Moreover, find us on Facebook here and on Instagram here.

Mittz Kitchen

Mittz Kitchen

Mittz Kitchen

When you pass through the iconic (and adorably Instagram-worthy) bright blue door at Mittz Kitchen, you will be greeted with happy faces, a delightful hello and the sweet and savory scents of homemade food. As you sit and get comfortable, it’s likely you may even catch a glimpse of co-owner, Steve Mitton lending a helping hand in the eatery.

We had the pleasure of sitting down with Steve to get to know a little bit more about him and the business. Between the co-owner (and brothers) Steve and Jeff Mitton, they’ve got over 50 years of shared knowledge in the hospitality industry. It’s no wonder Mittz Kitchen is a go-to for so many Kamloopsians!

As a business owner, employer and someone in the hospitality industry, being a people person is crucial to the industry. If you have ever met Steve, you know that he fits this pressing persona perfectly.

When asked why a customer should choose his business, Steve’s response was quick and to the point – “We have damn good food.” With a variety of local, homemade and Canadian cuisine – there is nothing that Mittz Kitchen doesn’t do well. “This is a very hard question (what’s your favourite thing on the menu?) the burgers are very good, Beef Short Ribs are very good and Sablefish is very popular. We are best known for our good homemade food. Everything is made from scratch! Our buns are from Craig’s bakery – another great local place. We try to use as much local produce as possible, we have such a high volume that it does get very hard. Seasonally, the Chef will go get stuff from the farmers market.”

Along with tasty food, this full-serve restaurant carries a variety of local brews and wines – hence their slogan, “a place for grub and grapes” – the grapes are served the way grapes are served best – fermented (they also have a beer for all the Hopp lovers).

“On tap we ALWAYS have Red Collar and Iron Road breweries as well as all the wineries; Privato, Harpers Trail, Fort Berens, Monte Creek. We carry all the local wineries and all the local breweries. And soon, when the next two breweries open we will probably look at adding them on as well”, explains Steve.

Steve added that he wouldn’t consider moving the establishment, saying “I like it (downtown) because it is the central hub. It is close to the businesses for lunch hour. We get lots of doctors, lawyers and other business people in here”. While gesturing to customers at the other end of the restaurant, Steve explained: “there are actually a couple of lawyers over there.”

Mittz Kitchen is a popular choice amongst almost any crowd, attracting business folk, university students and date-night goers of all ages!

Steve sums the vibe up perfectly, saying “Mittz is contemporary and modern, a cross of both. You can feel comfortable in anything really – from shorts to being dressed up in a suit. We don’t really have a “one feel”.

The next time you are downtown, look for the blue door, that perfect people-watching patio, and delicious menu of Mittz Kitchen. Stop by, say hi and enjoy!

Additionally, if you’re interested in learning more about downtown Kamloops, you can find more information on our website here. Moreover, we’re also on Facebook here.

Santa Claus Parade – Call for entries!

Santa Claus Parade – Call for Entries

The annual Santa Claus Parade, sponsored by Thompson Rivers University, returns Saturday November 24th and Downtown Kamloops would like to invite you to join the biggest outdoor celebration of the winter season!


Wake up Santa will take place at 10:30 a.m.

Parade starting at 11:00 a.m.

This year’s Santa Claus Parade theme is “Retro Rockin’ Christmas” and amazing parade entries are being accepted now!

Want to join the fun?

Wow the crowds with a decade themed float (are you a fan or the 60’s, 70’s, 80’s or 90’s?), pick your favourite rockin celebrity to impersonate or dig through the pop-culture archives and showcase a blast from the past! Parade entry applications will be juried this year so make sure you’ve got an incredibly festive décor plan to make your entry shine above the rest.

Did you know the parade has Rules & Regulations? For example, all entries must be fully decorated and people in costume, festive attire or uniforms!

There are 20 FREE non-profit spots available (first come first serve to those who submit a completed application) courtesy of Kamloops Square Management. Commercial businesses will be charged a $100 parade entry fee and $50 for non-profit entries.   

Thank you to all of you who continuously support the parade and those who have already taken the time to sign up. Enthusiasm is what makes this amazing community event an unforgettable one!

Complete the parade entry application form here:

If you have any questions, please don’t hesitate to contact the KCBIA office at 250-372-3242.

Additionally, if you’re looking for more information on what’s going on in downtown Kamloops, you can find us on our website here. Moreover, you can also find us on Facebook here.

Summer Wrap Up!

Summer Wrap Up of 2018

With the arrival of September comes the wrap-up of another successful summer for the CAP Team! Throughout the season the team has answered many safety calls, assisted many people, and helped execute many events. With that in mind, let’s go over some stats that we kept track of over the past 4 months while working in Downtown Kamloops. Let’s get started with a discussion of the summer wrap up of 2018.

From May 1st to August 22nd, the CAP Team made 483 member contacts. These are interactions with businesses ranging from asking the CAP Team to retrieve a needle to inquire about upcoming events, among many other topics! Similar to member contacts are citizen assists- these are counted as interactions with people we see when out and about and can be as simple as being asked where to find a specific business, or as in-depth as a full conversation about Downtown Kamloops! The summer season saw the CAP Team assist 280 citizens. Also within that time period, the CAP Team has walked a total of 1173km. That’s equivalent to walking in a straight line from Kamloops to Regina! Whether you called with safety concerns, asked us a question at our kiosk, or saw us out and about, we were glad to help you in any way we could!

The arrival of fall, however, also means the arrival of school, which means some of the team members will be seen less often (and the ones who aren’t returning to school will be seen more often)! Matt Gropp and Jake Andrykew, the newest additions to the CAP Team, will be returning to their studies at TRU alongside Keegan Lawrence, and as such will only be seen in their red caps and shirts once or twice a week. Over the summer season, we also saw Angela Halas and Nathan Bymoen depart the team to pursue other career opportunities. Jon George and Alexis Proulx will be the faces seen the majority of the time as they remain on the team full time going into the fall and winter seasons.

Whether you’re also returning to studies, celebrating that the kids will be going back to school, or unaffected by the return to school, the CAP Team will still be excited to help you find what you need in Downtown Kamloops!

Written by Jake Andrykew, Customer Care and Patrol (CAP) Team Member. The CAP Team is our Downtown Kamloops ambassador program. Reach us at 250-572-3008/3009.

Additionally, if you’re interested in finding out more information about the CAP team or downtown Kamloops, you can find us on our website here. Moreover, you can also find us on Facebook here.